[Dateline: New York | Author: iSeek]
In order to respond to the large demand for information about the situation in Haiti and the status of UN personnel, the Department of Peacekeeping Operations (DPKO) and the Department of Field Support (DFS) have created a Facebook page and a Twitter account to facilitate instant and informal information exchange.
Facebook: " DPKO Support Page for UN Staff in Haiti ”
Twitter: " UNHaitiInfo "
These pages were created by the DPKO and DFS as informal information fora where staff, family and friends can go to find the latest information and get the latest news from Haiti and UNHQ.
Postings will include news reports, briefings, media statements, announcements, updates and pointers to related sites.
Users will also be able to send messages and ask questions to the administrator of the site. Both the Facebook page and the tweets will be accessible to all and DPKO will post information and updates through both of these media so that all concerned individuals with access to the internet can have easy access to updates about developments and the situation in Haiti.
Background on Facebook and Twitter
Facebook and Twitter are both free media for communication and may be accessed via computers or mobile devices. In order to access them you need to sign-up. For more information or assistance follow these links: Facebook is a site where users can create their own profiles and become fans or members of groups of people with related interests.
Twitter is a service that enables its users to send and read text-based messages of 140 characters or less. These postings are known as “tweets”.
Direct communication with the United Nations
It is important that during this time of crisis, the phone lines remain open for communication with the field and families of staff. In order to avoid blocking the phone lines we would request that calls from staff be limited and relevant queries be directed to the numbers below:
- For all queries regarding immediate family members working with the UN Mission in Haiti, please contact +1 212.963.4139. For now, this number may also be used by staff seeking information about friends and colleagues working in MINUSTAH. Please remember that these support lines are for now our primary means of hearing from concerned family members. [Note: We are experiencing a heavy volume of calls so if you’re having difficulty getting through, please keep trying.]
- All media queries should be directed to the DPKO Public Affairs Section at +1.917.367.5044 or to the Office of the Spokesperson at +1. 212.963.7160/7161/7162.
- DPKO/DFS Crisis Hotline: This hotline is for UN colleagues who have voluntary information on personnel in Haiti. Information should be passed via phone or email to the Crisis Hotline at UNHQ in New York in order to avoid rumours and spreading of incorrect information. This Crisis Hotline can be reached at + 1.212.963.1655 or firstname.lastname@example.org .
- Many of you have also contacted headquarters to offer assistance and we thank you for your support. Additional assistance may be needed in support tasks and staff members interested are welcome to e-mail their names and contact numbers to email@example.com . Due to the high volume of staff volunteers, we will not be able to contact everyone.
Stress Counselor (24/7 duty officer): 917-459-7958