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ICT Related Services

The Office of Information and Communications Technology provides the following computer-related services to delegations:

  1. e-mail — OICT provides Permanent Missions with UN e-mail accounts as requested. 
  2. Websites— OICT hosts websites for Permanent Missions and provides (in partnership with DPI) access to a Member States Portal or “DeleGATE: iSeek for Member States” that consolidates all information relevant to delegates in New York. ( )
  3. Access to the UN Official Document System (ODS) — The ODS is available publically, Additional information and training can be obtained through the Dag Hammarskjold Library (DHL).
  4. Donation of equipment — OICT donates UN desktop computer replacement programme to interested Missions.
  5. Help Desk support — OICT provides a telephone number (212) 963-3333 for technical support from 9.30 a.m. to 5.30 p.m. on normal UN workdays.
  6. Computers in the Secretariat Building with Internet access — OICT provides computersin the Delegates’ Lounge and in the FirstBasement with internet access for the exclusive use of UN delegates.
  7. Wireless Internet access — OICT provides wireless Internet access in public areas and conference rooms throughout the Secretariat building.
  8. Antivirus Software - OICT provides one copy of UN standard antivirus software to each Permanent Mission for computers that access the UN network only. For ease of use, OICT configures the software to update itself automatically with the latest antivirus files each time the user connects to the Internet. 

For more information on the services listed above, please contact the Missions Support Help Desk at (212) 963-3333 or by e-mail at

Telecommunication Services


M ain Number:


UN Staff and Services: